BestBuyBattery
Ramsbeekweg 6
7152 JT Eibergen
Netherlands (Europe)
+31 545 477142
Fax +31 545 477153
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Battery info
Nickel Metal Hydride (NiMH)
Lithium Ion (LiION)
Memory effect
Standby and talk times
How to maximize the life of your battery
Initial charge cycle
Ordering a cellular phone battery
How long will it take to receive my order?
What are my payment options?
How will I know you've received my order?
Not comfortable purchasing over the web?
Security
Is it safe to use my credit card over the Internet?
Shipping and return policy
Shipping Policy
Return Policy
Contact Customer Service
How to contact our Customer Service
Battery Information
We offer two different types of cellular phone battery : Nickel Metal Hydride and Lithium Ion. The basic differences between these types of battery and further battery information is detailed below.
Nickel Metal Hydride (NiMH)
These batteries were introduced in the early 1990's as an improvement over older chemistries like Nickel Cadmium (NiCd). Although they may have a very slight memory effect, NiMH batteries are much more reliable than previous chemistries. Compared to a NiCd battery of equal size, a NiMh battery will run for 30-40% longer on each charge. NiMH batteries can also be recharged 60% in just 15 minutes. The unique NiMH chemistry packs much more power than NiCd. Additionally, NiMH batteries often have twice the life span of NiCd's. We stock an extensive range of Nickel Metal Hydride batteries.
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Lithium Ion (LiION)
The most popular batteries available. Li-ION have replaced NiMH batteries for many phones because they provide 4 distinct advantages :
1) 40% longer Standby and Talk Times than NiMh.
2) Lighter and more compact than NiMh batteries.
3) LiIon batteries do not suffer from memory effect .
4) The battery life span will be over 30% longer than NiMh batteries because the cells can accept more charge cycles.
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Memory Effect
The term "memory" in reference to batteries means the battery "remembers" its usual discharge point and superficially "needs" a charge whenever it hits that point. In other words, if you have a NiMh battery that always gets discharged to only 50% of its capacity, it will eventually not run below that 50% mark if you ever wanted to discharge it to a lower point
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Standby and Talk Times :
Standby and Talk Times are affected by a number of variables such as Digital vs. Analog, NiMh vs. Li-Ion, Model and Age of Phone, Temperature, and Humidity. These variable factors make it difficult to determine the exact amount of Standby and Talk Time any given cellphone battery will provide. Also, in simple terms the higher the mAh rating of the battery the longer the Standby and Talk Time will be.
Note: mAh - stands for "milli Amp hours" and is the measurement of a battery's
storage capacity.
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How to maximize the life of your battery :
There are several things you can do to maximize the useful life of your battery: Dirty battery contacts are the number one source of charging problems. Clean the battery contacts with alcohol and a cotton swab from time to time. Make sure no cotton is left on the contact points. Don't leave your rechargeable batteries dormant for extended periods. Take them for a "spin around the block" every so often. Batteries that sit idle for extended periods of time without charging begin to lose their ability to hold a charge and will self-discharge, so remember to charge them again before use. Always store batteries in a cool, dry place away from heat and metal objects.
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Initial Charge Cycle :
Initially new batteries (all types) must be charged for 14 - 16 hours continuously. All batteries require a "break-in" period, so don't be alarmed if your battery doesn't hold a full charge right away. A new battery may show false full charge as indicated on your phone or charger. Also the battery may not power up the phone because of low voltage. For the first 3 - 5 cycles, please make sure to charge the battery fully and drain it fully before recharging. This will properly condition the battery and will ensure that it will operate at its maximum capacity. This is recommended for all cellular phone batteries. You can discharge most portable phones by unplugging the charger and leaving it turned on until completely discharged.
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Ordering a cellular phone battery
How long will it take to receive my order?
Orders placed before 1:00pm EST M-F will be shipped the same business day. Orders placed after 1:00pm will be shipped the next business day.
Priority Airmail: 2-14 Days after shipment based on destination.
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What are my payment options?
The online ordering system accepts any of the following major credit cards as a form of payment: Visa, MasterCard, American Express, Discover, Diners en JCB by Paypal or 2Checkout.
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How will I know you've received my order?
You will receive confirmation of your order by email, from Paypal or 2Checkout.
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Not comfortable purchasing over the web?
If you are not comfortable purchasing a new cellular phone battery over the web, simply contact Customer Service. A knowledgeable member of our sales team will be happy to assist you
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Security
Is it safe to use my credit card over the Internet?
Yes! We've made every effort to make our system a secure. In order to provide our customers with the most secure and private online shopping environment available, we use state-of-the-art technology to protect credit card numbers and other confidential information provided when placing an order. Our security system automatically encrypts your personal information, including credit card number, name, address, and telephone number, so that it cannot be read while traveling over the Internet. Your transaction is established and maintained by "SSL"(Secure Sockets Layer). This is the industry standard for securing web interactions. Any information that you send to us while at our secure site is "encrypted" before it is transmitted over the web. This prevents eavesdroppers from intercepting your personal or credit card information.
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Shipping and return policy
Shipping Policy
Our goal is to process and ship your order as quickly as possible. If you provided is with an email address, you will be notified of the progress of your order. If there are any delays, you will be sent an email alerting you to the delay and what required information is needed to complete your order.
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Return Policy
Our goal is to provide you with the best quality product. If you are not satisfied with your purchase, please contact us so that we can address your concerns. If we cannot satisfy your request, our customer staff will issue you a Return Merchandise Authorization (RMA) number. Shipping charges are non-refundable.
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Contact Customer Service
How to contact our Customer Service
To reach our Customer Service Department please feel free to email us at Customer Service. Our dedicated team will respond to your inquiry within 24 hours.
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